At claude-ai.uk, we recognize that the privacy of your information is of utmost importance. This Privacy Policy outlines how we collect, use, share, and safeguard the personal data you provide when interacting with our website and services that utilize Claude AI.
Information We Collect
- Account Information: When you create an account on claude-ai.uk, we collect basic information such as your name, email address, and any optional details you choose to provide (e.g., company name).
- Usage Data: We log information about your use of claude-ai.uk, including pages visited, features used, dates and times of access, IP addresses, and general device and browser information.
- Content Generated with Claude AI: The text inputs you provide to Claude AI, as well as the outputs generated by the model, are stored to improve our service, enhance model capabilities, and aid in detecting or preventing abuse.
- Payment Information: If you subscribe to any paid plans, we will use a secure third-party payment processor to collect and manage billing information. We do not store full credit card details ourselves.
How We Use Your Information
- Providing the Service: Your information is primarily used to deliver the core features of claude-ai.uk, to maintain your account, and process payments.
- Service Improvement: We analyze usage data and content generated with Claude AI (on an anonymized basis) to refine our service, enhance Claude’s responses, and develop new features tailored to your needs.
- Security & Abuse Prevention: We may use your information to monitor our platform, detect and prevent fraudulent activity, and enforce our Terms of Service.
- Communication: We might occasionally contact you with important account updates, security notices, or information about new features and promotions if you have opted in to such communications.
Information Sharing
We share limited aspects of your information in the following scenarios:
- Service Providers: Third-party service providers may have access to certain data to assist us with services such as payment processing, web hosting, and customer support. We only work with providers who adhere to strict confidentiality and security standards.
- Claude AI (Anthropic): The text prompts you provide to Claude AI and the corresponding outputs are shared with Anthropic, the developers of Claude. This information is essential for the ongoing improvement and safety of the Claude AI model.
- Legal Compliance: In rare circumstances, we may disclose your information if legally required, such as to comply with a court order or if we believe it’s necessary to protect our rights or the safety of others.
International Data Transfers
Your information may be stored or processed in countries outside your jurisdiction, including where our service providers or Anthropic are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
Data Retention
We retain your information for as long as your account remains active or as needed to fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.
Your Rights
Depending on your location, you have specific rights regarding your personal data:
- Access and Portability: You can request a copy of the personal data we hold about you.
- Rectification: You may update or correct inaccurate personal information.
- Deletion: You can request that we delete your account and associated data.
- Restriction of Processing: You may request limitations on how we process your data.
- Withdrawal of Consent: If you’ve previously opted into communications, you can withdraw your consent at any time.
Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include technical, organizational, and physical safeguards.
Children’s Privacy
claude-ai.uk is not intended for use by children under 16. We do not knowingly collect personal data from children.
Changes to This Policy
We reserve the right to update this Privacy Policy. Notice of significant changes will be provided via email or a prominent notice on our website.
Contact Us
If you have questions, please contact us at admin@claude-ai.uk.
